Business Skills Course Library

Click on the categories below to expand the list of courses.  See a course you’d like more information about?  We’re currently working on updating all outlines, so email us at [email protected] and we’ll send you the course details.

  • Active Listening
  • Advanced Writing Skills
  • Becoming a Better Learner
  • Building Your Self–Esteem and Self–Confidence
  • Business Etiquette: Gaining that Extra Edge
  • Business Writing That Works
  • Communication Strategies
  • Conducting Accurate Internet Research
  • Conquering Your Fear of Speaking in Public
  • Creating a Dynamite Job Portfolio
  • Creating Winning Proposals
  • Creative Thinking and Innovation
  • Critical Elements of Customer Service
  • Critical Thinking
  • Delivering Dynamic Virtual Presentations
  • Developing Your Executive Presence
  • Emotional Intelligence
  • Fostering Innovation
  • Getting Stuff Done: Personal Development Boot Camp
  • Getting Your Job Search Started
  • Goal Setting
  • Honing and Delivering Your Message
  • Identifying and Combatting Fake News
  • Influence and Persuasion Skills
  • Introduction to Neuro Linguistic Programming
  • Managing Pressure and Maintaining Balance
  • Mastering the Interview
  • Networking for Success
  • NLP Tools for Real Life
  • Personal Brand: Maximizing Personal Impact
  • Project Management: All You Need to Know
  • Project Planning: All You Need to Know
  • Public Speaking: Presentation Survival School
  • Public Speaking: Speaking Under Pressure
  • Research Skills
  • Self-Leadership
  • Skills for the New Employee
  • Skills You Need for Workplace Success
  • The Minute Taker’s Workshop
  • Time Management
  • Working Smarter: Using Technology to your Advantage
  • Working with the Media
  • Writing Reports and Proposals

  • Accounting Skills for the New Supervisor
  • Anger Management: Understanding Anger
  • Appreciative Inquiry
  • Building Better Teams
  • Business Succession Planning: Developing and Maintaining a Succession Plan
  • Closing the Generation Gap in the Workplace
  • Conducting Effective Performance Reviews
  • Conflict Resolution: Getting Along in the Workplace
  • Creating a Top-Notch Talent Management Program
  • Employee Dispute Resolution: Mediation through Peer Review
  • Employee Recognition: Appreciating Your Workforce
  • Hiring for Success: Behavioral Interviewing Techniques
  • Managing Customer Service
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Orientation Handbook: Getting Employees Off to a Good Start
  • Performance Management: Managing Employee Performance
  • Problem Solving and Decision Making
  • Public Relations Boot Camp
  • Stress Management
  • Successfully Managing Change
  • Transgender Employees: Creating an Inclusive Work Community
  • Understanding and Coping with the COVID-19 Pandemic

  • 10 Minute Presentation
  • Branding: Creating and Managing Your Corporate Brand
  • Building Relationships for Success in Sales
  • Call Center Training: Sales and Customer Service Training for Call Center Agents
  • CRM: Introduction To Customer Relationship Management
  • Dynamite Sales Presentations
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads like a Pro
  • Reading Body Language as a Sales Tool
  • Selling Smarter
  • Social Selling for Small Businesses
  • Telemarketing: Using the Telephone as a Sales Tool
  • Trade Shows: Getting the Most Out Of Your Experience

  • Advanced Project Management
  • Becoming a Progressive Employer
  • Becoming Management Material
  • Budgets and Managing Money
  • Coaching and Mentoring
  • Conference and Event Management
  • Conversational Leadership
  • Dealing With Difficult People
  • Delegation: The Art of Delegating Effectively
  • Design Thinking: An Introduction
  • Effective Planning And Scheduling
  • Giving Effective Feedback
  • Human Resources Training: HR for the Non-HR Manager
  • Intermediate Project Management
  • Inventory Management: The Nuts and Bolts
  • Leadership Skills for Supervisors
  • Logistics and Supply Chain Management
  • Managing Across Cultures
  • Managing Difficult Conversations
  • Managing the Virtual Workplace
  • Marketing And Sales
  • Meeting Management: The Art of Making Meetings Work
  • Motivation Training: Motivating Your Workforce
  • Negotiating for Results
  • Project Management Fundamentals
  • Project Management Training: Understanding Project Management
  • Risk Management
  • Team Building: Developing High Performance Teams
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Tough Topics: Talking to Employees about Personal Hygiene
  • Women Leadership: Owning Your Strengths and Skills
  • Workplace Health and Safety: The Supervisor’s Role and Responsibilities

  • Advanced Skills for the Practical Trainer
  • Developing a Lunch and Learn Program
  • Developing a Training Needs Analysis
  • Developing Your Training Program
  • Facilitation Skills
  • Making Training Stick
  • Measuring Training Results
  • Survival Skills for the New Trainer
  • The Practical Trainer
  • Training with Visual Storytelling
  • Using Activities to Make Training Fun

  • An Environmental Audit Primer
  • Balanced Scorecard Basics
  • Being a Team Player
  • Beyond Workplace Politics
  • Bullying in the Workplace
  • Business Ethics for The Office
  • Business Process Management
  • Code of Conduct: Setting the Tone for Your Workplace
  • Collaboration
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Creating a Workplace Wellness Program
  • Creating Successful Staff Retreats
  • Crisis Management
  • Cybersecurity 1: Fundamentals for Employees
  • Developing a High Reliability Organization
  • Developing a Safety Procedures Manual
  • Digital Citizenship: Conducting Yourself in a Digital World
  • Digital Transformation
  • Disability Awareness: Working with People with Disabilities
  • Employee Accountability
  • Encouraging Sustainability and Social Responsibility in Business
  • English as a Second Language: A Workplace Communications Primer
  • Environmental Sustainability: A Practical Approach to Greening Your Organization
  • GDPR Readiness: Creating a Data Privacy Plan
  • GDPR Readiness: Getting the Message Out
  • Knowledge Management
  • Lean Process Improvement
  • Mobbing in the Workplace
  • Planning for Workplace Safety
  • Process Improvement with Gap Analysis
  • Purchasing and Procurement Basics
  • Respect in the Workplace
  • Safety in the Workplace
  • Six Sigma: Entering the Dojo
  • Strategic Planning
  • Workplace Ergonomics: Injury Prevention Through Ergonomics
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace