Summary

Team Building: Developing High Performance Teams

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict?
Are they enthusiastic and motivated to do their best? Do they work well together?
This course is designed for students who want to develop their team leadership skills and unleash the talent of their individual team members.

Introduction

Learning Objectives
– Identify different types of teams
– Build teamwork by recognizing and tapping into the twelve characteristics of an effective team
– Promote trust and rapport by exploring your team player style and how it impacts group dynamics
– Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team
– Develop strategies for dealing with team conflict and common problems
– Understand how action planning and analysis tools can help your team perform better

Outline

  • Session 1: Course Overview

    • Learning Objectives
    • Pre-Assignment: What’s Your Team Player Type?
    • Sample Scoring
    • Questionnaire
    • Pre-Course Assessment
  • Session 2: Organizations Today

    • A Changing Structure
    • Expanding the Structure
    • Trends in Business
    • Making Connections
  • Session 3: Types of Teams

    • What a Team Is Not
    • Types of Teams
    • Defining a Team
  • Session 4: Team Norms

    • About Team Norms
    • Making Connections
  • Session 5: The TORI Team Building Model

    • The TORI Principles
  • Session 6: A Team’s Activities

    • The Four Activities
    • Making Connections
  • Session 7: The Five Stages of Team Development

    • The Five Stages of Team Development
    • Forming
    • Storming
    • Norming
    • Performing
    • Adjourning
    • Nurturing Teams
    • Important Factors in Team Development
    • Team Problem Solving
  • Session 8: Characteristics of Great Teams

    • The 12 Characteristics
    • Clear Purpose
    • Informality and Participation
    • Listening
    • Tips and Tricks
  • Session 9: Civilized Disagreements and Consensus

    • Definitions
  • Session 10: Open Communication

    • Introduction
    • Objective
    • Method
    • Structure
    • Feedback
  • Session 11: Clear Roles and Assignments

    • Characteristic Eight
    • Leader’s Expectation Checklist
  • Session 12: Shared Leadership

    • Defining Shared Leadership
    • The Key to Success
  • Session 13: Team Player Types

    • What’s Your Team Player Type?
    • Questionnaire Scoring
    • What Does it Mean To Have a Number?
    • Mostly A’s – Inquiring Rationals
    • Mostly B’s – Authentic Idealists
    • Mostly C’s – Organized Guardians
    • Mostly D’s – Resourceful Artisans
    • What’s Important?
    • My Team Style
  • Session 14: The Trust/Relationship Model

    • Model Overview
  • Session 15: Lateral and Vertical Thinking

    • The Importance of Lateral Thinking
    • Lateral Thinking vs. Vertical Thinking
  • Session 16: Creative Team Thinking

    • Creative Thinking Methods
    • Before Brainstorming
    • During Brainstorming
    • After Brainstorming
    • Limitations of Brainstorming
    • Brainwriting
    • Mind Mapping
    • Brainstorming and Brainwriting
    • Six Thinking Hats
    • The Six Hats
    • Value of the Six Thinking Hats
    • White Hat Thinking
    • Red Hat Thinking
    • Black Hat Thinking
    • Yellow Hat Thinking
    • Green Hat Thinking
    • Blue Hat Thinking
    • Favorite Method Selection
  • Session 17: Team Shaping Factors

    • Background Information
    • Team Leader's Worksheet
  • Session 18: Solving Problems

    • The Three-Phase Model
    • Using the Model
    • Getting Creative
    • Phase One
    • Perception
    • Definition
    • Analysis, Part One
    • Force Field Example
    • Analysis, Part Two
    • Phase Two
    • Creative Thinking Methods
    • Brainstorming
    • Checkerboard
    • Research and Report
    • Evaluation
    • Decision Making
    • Phase Three
    • Planning
    • Implementation
    • Solution Planning Worksheet
  • Session 19: Interventions for Team Leaders

    • Problem Two
    • Problem Three
    • Problem Four
    • Problem Five
    • Problem Six
    • Problem Seven
    • Problem Eight
    • Case Study
    • A Hidden Agenda, Part Two
  • Session 20: Resolving Conflict

    • Choosing Your Battles
    • Helpful Guidelines
    • Getting Help
    • Resolving Internal Conflict
  • Session 21: SWOT Analysis

    • Case Study
    • Task
  • Session 22: Developing Team Action Plans

    • Making Your Team Improvement Plan
    • Intention vs. Actions
    • Action Planning Chart
  • Session 23: A Personal Action Plan

    • Starting Point
    • Where I Want to Go
    • How I Will Get There

Course Schedule

DATES
LOCATION
START
END
STATUS
08/30/22 August 30, 2022
Virtual
9:00 am
4:30 pm
Register
09/01/22 September 1, 2022
Virtual
9:00 am
4:30 pm
Register
09/06/22 September 6, 2022
Lexington
9:00 am
4:30 pm
Register
10/03/22 October 3, 2022
Virtual
9:00 am
4:30 pm
Register
10/25/22 October 25, 2022
Lexington
9:00 am
4:30 pm
Register
11/15/22 November 15, 2022
Virtual
9:00 am
4:30 pm
Register
11/22/22 November 22, 2022
Lexington
9:00 am
4:30 pm
Register
12/01/22 December 1, 2022
Virtual
9:00 am
4:30 pm
Register
12/06/22 December 6, 2022
Lexington
9:00 am
4:30 pm
Register
*Indicates a course that spans over multiple days.

**Indicates a course that is only a half day.