TOTAL DAYS: 2 | TOTAL HOURS: 14

Solution Selling® (SS) is a highly interactive training program for sales professionals, based on findings of buyer behavior research published in the best-seller book, The Collaborative Sale: Solution Selling in a Buyer-Driven World.

SS is a high-performance sales execution methodology, which includes supporting processes, tools, and critical skills development. Designed to keep the customer as the focus of every sales engagement,
this program enables selling professionals to substantively increase win rates and revenue production by:

• Providing higher and differentiating value to buyers – not only by what they sell, but more importantly, by how they engage with customers
• Aligning effectively with buyers at every stage of their purchase decision process
• Understanding the critical business issues or potential missed opportunities faced by customers, and providing valuable insight for addressing those issues
• Engaging transparently with buyers throughout the buying process
• Co-creating valuable solutions with buyers
• Collaborating as equals with buyers throughout the selling process, and advising them effectively and efficiently to a good buying decision and business outcome

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Time Management

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done, but often falling short. You will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

Completion of this course will earn 0.6 CEUs.

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Using Microsoft Windows 10

Welcome to Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

Completion of this course will earn 0.575 CEUs.

TOTAL DAYS: 1 | TOTAL HOURS: 6

Using Microsoft Windows 10 (Second Edition)

Welcome to Using Microsoft® Windows® 10 (Second Edition). Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to work with locally installed and cloud-based apps, browse the Internet, and manage basic Windows 10 settings.

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Using Microsoft Windows 11

Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using Windows® 11 by familiarizing you with the Windows 11 user interface and its basic capabilities. In this course, you will explore Windows 11 and learn how to work with locally installed apps and cloud-based apps, browse the Internet, and manage basic Windows 11 settings.

Completion of this course will earn 0.6 CEUs.