Module 1: Managing the Transport Pipeline

• Overview of Transport Services
• Configuring Message Transport
• Managing Transport Rules

Lab : Configure Message Transport

After completing this module, students will be able to:

• Describe the transport components of Exchange
• Plan an effective message routing for your organization
• Modify message flow for your organization
• Describe which transport agents exist and what they do
• Configure the different transport options
• Plan and set up domains for your organizations
• Understand how receive and send connectors work
• Describe how message moderation for different recipients work
• Understand what transport rules are
• Describe how transport rules are working
• Configure custom transport rules
• Describe how transport rules can be used for data loss prevention

Module 2: Managing and Troubleshooting Mail Flow

• Managing Mail Flow
• Troubleshooting Mail Flow
• Troubleshooting Transport Issues
• Troubleshooting with Logs

Lab : Conditional Mail Routing

After completing this module, students will be able to:

• Manage mail flow in organizations
• Understand mail flow for Exchange Servers
• Manage mail flow for Exchange Online
• Describe and manage mail flow in hybrid environments
• Understand how to troubleshoot SMTP mail flow issues
• Describe how to troubleshoot issues with a shared namespace
• Describe how to troubleshoot encryption issues with TLS
• Perform troubleshooting for network-based issues
• Describe troubleshooting procedures for connector and agent issues
• Plan troubleshooting for architectural issues
• Understand how to perform troubleshooting in coexistence
• Create searches for the message tracking log
• Describe how to troubleshoot using the protocol logs
• Understand how to work with the event logging for Exchange

Module 3: Managing Message Hygiene

• Planning for Message Hygiene
• Managing Anti-Malware and Anti-Spam Policies
• Managing Advanced Threat Protection

Lab : Managing Messaging Hygiene

After completing this module, students will be able to:

• Explain the use and features of Exchange Online Protection
• Plan message routing for Exchange Online Protection
• Investigate the available EOP reports and logs
• Understand the different message header fields relevant for spam and spoofing protection
• Configure anti-spam and anti-malware filters in Exchange Server
• Using additional features for outbound spam filtering and quarantine
• Implementing protection features against phishing and spoofing
• Create transport rules for custom requirements
• Describe the features of Advanced Threat Protection
• Describe the protection provided by Safe Attachment and Safe Links policies
• Understand the spoof intelligence features
• Know how ATP anti-phishing policies work

Module 4: Managing Compliance

• Messaging Compliance in the SCC
• Messaging Compliance in Exchange
• Managing Exchange Online Archiving and Auditing
• Managing Content Search

After completing this module, students will be able to:

• Describe different policy and compliance features for messaging
• Evaluate the different roles in the Security & Compliance Center
• Plan retention policies for Exchange Online mailboxes
• Configure data loss prevention (DLP) policies for data in Microsoft 365
• Create message traces to understand the mail flow in your Exchange Online organization
• Describe litigation and in-place holds in Exchange Server
• Plan retention and deletion with Message Records Management (MRM)
• Protect your mail flow with data loss prevention policies in Exchange Server
• Investigate the message tracking log in your Exchange organization
• Describe what in-place archiving is and how it works
• Understand the differences between journaling and archiving
• Know what the mailbox and administrator audit logs are used for
• Understand content searches to search for messages in your organization
• Describe eDiscovery cases and in-place eDiscovery for Exchange
• Manage Advanced eDiscovery cases in the Security & Compliance Center

Module 5: Managing Organizational Settings

• Managing Authentication for Messaging
• Configuring Organizational Settings
• Configuring Organizational Sharing

After completing this module, students will be able to:

• Configure password policy options
• Configure self-service password management
• Implement multi-factor authentication
• Plan password policies
• Configure workload policies and throttling
• Configure quota configurations
• Configure Exchange Server and Skype for Business integration
• Deploy Office 365 add-ins
• Provide an overview of Exchange federated delegation sharing features
• Describe federated sharing components
• Explain considerations for designing and implementing federation trusts and certificates
• Implement organization relationships
• Implement sharing policies

Module 6: Managing Mobile Devices

• Mobile Device Mailbox Policies
• Managing Mobile Device Access

Lab : Implement ActiveSync

After completing this module, students will be able to:

• Describe how Exchange ActiveSync works
• Configure mobile device mailbox policies
• Understand Mobile Device Management in Microsoft 365
• Configure access for mobile devices
• Understand components of mobile device infrastructure
• Tell how a mobile device remote wipe works
• Describe alternatives for mobile device management
• Troubleshoot mobile device access

Module 7: Managing Role-Based Permissions

• Managing Admin Roles
• Managing User Roles
• Exchange Setup - RBAC and AD Split Permission

Lab : Manage Roles and Permission Policies

After completing this module, students will be able to:

• Describe how RBAC is used to assign roles to users
• Understand what management role group for administrative tasks are
• Assign the built-in management roles for administration
• Create custom management roles and assign them through role assignment policies to users
• Troubleshoot RBAC management roles
• Describe the built-in end-user roles
• Configure role assignment policies
• Create new custom roles and role assignment policies
• Understand the differences between shared permissions and split permissions
• Describe multi-forest permissions
• Identify the differences between the permission models

Module 8: Managing Recipient Objects and Resources

• Exchange Recipients
• Creating and Managing Exchange Recipients
• Managing Email Addresses, Lists, and Resources

Lab : Create Recipient Objects and Resources

After completing this module, students will be able to:

• Describe the different recipient objects in Exchange
• Describe resource mailboxes
• Describe shared mailboxes
• Describe linked mailboxes and site mailboxes
• Describe groups
• Create and manage Mailbox settings
• Create and manage Resource and Shared mailboxes
• Create and manage Mail contacts and mail users
• Create and manage Recipient permissions
• Create and manage Groups
• Describe address lists
• Explain how to configure address lists
• Describe address book policies
• Explain how to configure offline address books
• Describe email address policies

Module 9: Managing Public Folders

• Planning the Public Folder Hierarchy
• Implementing and Managing Public Folders
• Troubleshooting Public Folders

Lab : Implement Public Folders

After completing this module, students will be able to:

• Describe public folders in Exchange
• Plan a public folder hierarchy
• Plan public folder mailboxes
• Explain public folder quotas
• Evaluate alternatives to public folders
• Describe considerations for implementing Public Folders
• Deploy public folder mailboxes
• Manage public folder permissions
• Create and manage mail-enabled public folders
• Monitor public folders
• Troubleshoot public folders
• Troubleshoot public folder access

Module 10: Planning a Hybrid Environment

• Exchange Hybrid Deployment Requirements
• Planning to Run the Hybrid Configuration Wizard

Lab : Prepare Azure AD for Hybrid Synchronization

After completing this module, students will be able to:

• Describe connection options that are available for connecting on-premises Exchange to Microsoft 365
• List and describe components of a hybrid deployment
• Describe Azure Active Directory Connect (Azure AD Connect)
• Identify Microsoft 365 identity options for Exchange hybrid
• Compare Exchange delegated federation vs. OAuth
• Plan for Exchange Hybrid configuration
• Describe Organization Configuration Transfer
• Explain Exchange Modern Hybrid and Hybrid Agent
• Plan mail flow options for a hybrid deployment

Module 11: Performing Mailbox Migrations

• Planning Mailbox Migrations
• Performing IMAP Migrations
• Performing Cutover and Staged Migrations
• Performing Advanced Migrations

After completing this module, students will be able to:

• Describe the migration and coexistence strategies with Exchange Online
• Use FastTrack to move mailboxes
• Describe the requirements for an IMAP migration and how it’s carried out
• Move mailbox data using an IMAP migration
• Describe the requirements for both cutover and staged migrations
• Perform a migration and move mailboxes either with a cutover or staged migration
• Import PST Files to Exchange Online mailboxes
• Migrate Public Folders to Exchange Online

Module 12: Deploying and Troubleshooting a Hybrid Environment

• Deploying and Managing an Edge Transport Server
• Configuring a Hybrid Deployment using the HCW
• Implementing Advanced Hybrid Functionality
• Troubleshooting Hybrid Deployments

Lab : Deploy a Hybrid Environment

After completing this module, students will be able to:

• Describe the purpose and functionality of Edge Transport servers
• Explain the infrastructure requirements for Edge Transport servers
• Describe EdgeSync
• Plan for message flow with an Edge Transport server
• Describe the prerequisites to run the Office 365 Hybrid Configuration Wizard
• Explain best practices for implementing a hybrid deployment
• Manage a hybrid deployment
• Describe when you must configure Public Folder coexistence with Office 365
• Explain how to configure Oauth for a mixed Exchange environment
• Describe how to configure OneDrive for Business attachments for on-premises mailboxes
• Troubleshoot Directory synchronization
• Troubleshoot Pass-Through Authentication and Single Sign-On
• Troubleshoot Transport with Exchange Online
• Troubleshoot Client Access in Coexistence
• Troubleshoot Mailbox Replication Service