Presentation Skills

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

This course is designed to help acquaint you with the key skills any successful presenter needs to master. You will learn how to build credibility and confidence as a speaker, how to organize your thoughts and data, how to construct powerful visual aids, and how to develop a dynamic presentation style.

Completion of this course will earn 0.575 CEUs.

Problem Solving for Teams

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Make Consensus More Achievable. Working together. Sharing responsibility. Depending on each other. These are probably things your team does well already. Now you can add “solving problems” to the list. Whether it’s a work group, ad hoc committee or management team, it can be difficult for people to make decisions together. The key is unifying everyone around a common mission and leveraging individual strengths to achieve it.

Completion of this course will earn 0.575 CEUs.

Project Management Fundamentals

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Successfully managing a project requires effective planning and adherence to the industry’s best practices in every step of the process. By understanding the fundamentals of project management, you will be better prepared to initiate a project in your organization and position it for success. In this course, you will identify effective project management practices and their related processes.

Completion of this course will earn 0.575 CEUs.

Project Management Workshop

TOTAL DAYS: 3 | TOTAL HOURS: 19.5

Completion of this course will earn 1.725 CEUs.

Responding & Resolving

TOTAL DAYS: | TOTAL HOURS:

SQL Querying: Advanced

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

In the course SQL Querying: Fundamentals, you learned the basics of SQL querying. Now that you have a foundation in how to query databases, you will learn in this course how to identify and use advanced querying techniques. In addition, you might find that you need to perform tasks such as modifying the structure of a table; inserting, updating, or deleting data; and indexing tables to optimize query performance. In this course, you will learn how to complete these tasks and more.

In today’s competitive environment, information is one of the most important factors in determining the success of an organization. If you are able to manage and retrieve information efficiently, you can streamline the organization’s processes and give it a competitive edge. As the organization grows, you will need to handle large amounts of data. Under such circumstances, you might need to query multiple tables simultaneously and with increasing frequency. You must step up the speed of generating query output to cope with the increasing demands of data storage, management, and retrieval.

This course is the second part of a two-course series that covers the skills needed to gain a foundational understanding of SQL.
– SQL Querying: Fundamentals
– SQL Querying: Advanced (this course)

Completion of this course will earn 0.575 CEUs.

SQL Querying: Fundamentals

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Many organizations use databases to store their most critical information: the information that manages their day-to-day operations. After the data is stored in databases, however, it is useless unless you can retrieve it for further business analysis. One example of a database management system is Microsoft SQL Server 2012. The language you use to retrieve information from SQL Server 2012 databases is the Structured Query Language (SQL). This course, SQL Querying: Fundamentals, will teach you to use SQL as a tool to retrieve the information you need from databases.

This course is the first part of a two-course series that covers the skills needed to gain a foundational understanding of SQL.
– SQL Querying: Fundamentals (this course)
– SQL Querying: Advanced

Completion of this course will earn 0.575 CEUs.

Stress Management

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

This training program is designed to help you acquaint others with stress management skills. In this course, participants will learn how to define stress and will learn to understand its effects on emotional health, examine strategies for coping with stress, employ mindfulness meditation techniques, learn how to make personal contacts positive and meaningful, and explore ways to attain and maintain emotional maturity.

Completion of this course will earn 0.575 CEUs.

Systematic Succession Planning

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Succession planning saves the cost and time of external personnel searches. It improves employee morale, lessens the effects of re-engineering and downsizing, but most important, it creates a diverse talent pool within your organization. This book was written to guide you through the evaluation process of succession planning. It describes the guidelines for setting up a program, along with bench-marking procedures for ensuring the ongoing success of your plan.

Completion of this course will earn 0.575 CEUs.

Telephone Courtesy and Customer Service

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

We all depend on phones every day, and we each have different phone communication styles. But few people realize how essential proper telephone techniques are to business. The fact is telephone skills are critical to quality customer service. Through this class, you will learn how to represent your company and satisfy the needs of customers through effective telephone usage.

Completion of this course will earn 0.575 CEUs.