AZ-900T01 Microsoft Azure Fundamentals

TOTAL DAYS: 1 | TOTAL HOURS: 7

AZ-900T01 Microsoft Azure Fundamentals

This course will provide foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The course can be taken as an optional first step in learning about cloud services and Microsoft Azure, before taking further Microsoft Azure or Microsoft cloud services courses.

CompTIA A+ Certification Prep Course and eLearning bundle

TOTAL DAYS: 5 | TOTAL HOURS: 35

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1001 and 220-1002), in order to become a CompTIA A+ Certified Professional.

• Exclusive add-on included: (eLearning bundle) Online access to practice labs and practice tests to help you pass your exam!

CompTIA Network+ Certification Prep Course and eLearning bundle

TOTAL DAYS: 5 | TOTAL HOURS: 35

CompTIA is a not-for-profit trade association with the purpose of advancing the interests of IT professionals and IT channel organizations and its industry-leading IT certifications are an important part of that mission. CompTIA’s Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.

The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.

The Official CompTIA® Network+® (Exam N10-007): 2019 Update will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.

This course can benefit you in two ways. If you intend to pass the CompTIA Network+ (Exam N10-007) certification examination, this course can be a significant part of your preparation. But certification is not the only key to professional success in the field of computer security. Today’s job market demands individuals with demonstrable skills, and the information and activities in this course can help you build your computer security skill set so that you can confidently perform your duties in any network-related role.

• Exclusive add-on included: (eLearning bundle) Online access to practice labs and practice tests to help you pass your exam!

CompTIA Security+ Certification Prep Course and eLearning bundle

TOTAL DAYS: 5 | TOTAL HOURS: 35

CompTIA is a not-for-profit trade association with the purpose of advancing the interests of IT professionals and IT channel organizations and its industry-leading IT certifications are an important part of that mission. CompTIA’s Security+ certification is a foundation-level certificate designed for IT administrators with two years’ experience whose job role is focused on system security.

The CompTIA Security+ exam will certify the successful candidate has the knowledge and skills required to install and configure systems to secure applications, networks, and devices; perform threat analysis and respond with appropriate mitigation techniques; participate in risk mitigation activities; and operate with an awareness of applicable policies, laws, and regulations.

The Official CompTIA® Security+® (Exam SY0-501): 2019 Update is the primary course you will need to take if your job responsibilities include securing network services, devices, and traffic in your organization. You can also take this course to prepare for the CompTIA Security+ (Exam SY0-501) certification examination. In this course, you will build on your knowledge of and professional experience with security fundamentals, networks, and organizational security as you acquire the specific skills required to implement basic security services on any type of computer network.

This course can benefit you in two ways. If you intend to pass the CompTIA Security+ (Exam SY0-501) certification examination, this course can be a significant part of your preparation. But certification is not the only key to professional success in the field of computer security. Today’s job market demands individuals with demonstrable skills, and the information and activities in this course can help you build your computer security skill set so that you can confidently perform your duties in any security-related role.

• Exclusive add-on included: (eLearning bundle) Online access to practice labs and practice tests to help you pass your exam!

Crystal Reports 2016: Part 1

TOTAL DAYS: 2 | TOTAL HOURS: 13

Crystal Reports 2016: Part 1

Organizations use reporting tools to access data sources and generate customized reports. Crystal Reports® 2016 enhances report building and report processing techniques with a variety of features that add value to a presentation. In this course, you will create a basic report by connecting to a database and modifying the report’s presentation.

Information is critical to making sound business decisions. Data presented without any formatting or structure holds little or no meaning for interpretation. Crystal Reports 2016 helps you build advanced reports with ease, presenting complex information in an understandable way.

This course is the first part of a two-course series that covers the skills needed to gain a foundational understanding of Crystal Reports.
Crystal Reports 2016: Part 1 (this course)
Crystal Reports 2016: Part 2

Completion of this course will earn 1.15 CEUs.

Crystal Reports 2016: Part 2

TOTAL DAYS: 2 | TOTAL HOURS: 13

Crystal Reports 2016: Part 2

Until now, you have used Crystal Reports to build and modify reports. You want to use the advanced functionality of Crystal Reports to generate reports in the format you desire. In this course, you will create complex reports and data sources using the tools in Crystal Reports 2016. You will not only create more sophisticated reports including subreports and cross-tabs, but you will also increase the speed and efficiency of your reports by using SQL queries.

Even though you are familiar with Crystal Reports, you may take some time to study its various tools that enable you to generate reports with the desired data using advanced methods such as SQL querying. This way, you won’t be slowed down by large databases or databases with which you are unfamiliar. By creating sub-reports, crosstabs, and running totals, you will turn raw data into meaningful customized reports that will help your business run more smoothly. If you work with large databases, you may find yourself faced with performance issues. In this course, you will also learn to use tools that can increase the speed with which data is retrieved.

This course is the second part of a two-course series that covers the skills needed to gain a foundational understanding of Crystal Reports.
Crystal Reports 2016: Part 1
Crystal Reports 2016: Part 2 (this course)

Completion of this course will earn 1.15 CEUs.

Customer Service

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Customer Service

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.

Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.

Completion of this course will earn 0.575 CEUs.

DA-100T00 Analyzing Data with Power BI

TOTAL DAYS: 4 | TOTAL HOURS: 28

DA-100T00 Analyzing Data with Power BI

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Finally, this course will show how to build paginated reports within the Power BI service and publish them to a workspace for inclusion within Power BI.

Data Analysis & Visualization with Microsoft Excel (D.A.V.E.)

TOTAL DAYS: 2 | TOTAL HOURS: 13

Data Analysis & Visualization with Microsoft Excel (D.A.V.E.)

Technology and the data that it both collects and makes accessible is now interwoven with businesses and lives. The era of “big data” has exploded due to the rise of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantage.

Analyzing data to find issues, insights, and opportunities is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways.

Microsoft® Excel® is designed for this purpose. Excel can connect to a wide range of data sources, perform robust data analysis, and create diverse and robust data-backed visualizations to show insights and trends, and create reports. These capabilities enable people who use Excel for data analysis to turn data into thoughtful action.

Completion of this course will earn 1.15 CEUs.

Developing Yourself as a Leader

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Developing Yourself as a Leader

You have transitioned from an individual contributor to a manager, or as an individual contributor, you’ve acquired practical skills to enhance your leadership abilities.

When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. These strategies can increase your ability to effectively influence others and get results.

Completion of this course will earn 0.575 CEUs.