AZ-500T00 Microsoft Azure Security Technologies

TOTAL DAYS: 4 | TOTAL HOURS: 32

AZ-500T00 Microsoft Azure Security Technologies

In this course students will gain the knowledge and skills needed to implement security controls, maintain the security posture, and identify and remediate vulnerabilities by using a variety of security tools. The course covers scripting and automation, virtualization, and cloud N-tier architecture.

AZ-900T00 Microsoft Azure Fundamentals - with Lab

TOTAL DAYS: 2 | TOTAL HOURS: 16

AZ-900T00 Microsoft Azure Fundamentals – with Lab

This course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support. Note: This course provides an Azure pass and time for you to participate in hands-on labs. If you do not need hands-on experience, consider the AZ-900T01: Microsoft Azure Fundamentals (1 day) course. The content for both courses align to the AZ-900 exam objective domain.

AZ-900T01 Microsoft Azure Fundamentals

TOTAL DAYS: 1 | TOTAL HOURS: 7

AZ-900T01 Microsoft Azure Fundamentals

This course will provide foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The course can be taken as an optional first step in learning about cloud services and Microsoft Azure, before taking further Microsoft Azure or Microsoft cloud services courses.

Certified Associate in Project Management (CAPM) - Sixth Edition

TOTAL DAYS: 4 | TOTAL HOURS: 28

Certified Associate in Project Management (CAPM) – Sixth Edition

In this course, students will learn about and prepare for the Certified Associate in Project Management (CAPM) certification exam from the Project Management Institute, Inc. (PMI)®. NOTE: This course will earn you 28 PDUs.

Upon successful completion of this course, students will be able to identify project management terms, concepts, and common practices as expressed by the Project Management Body of Knowledge (PMBOK)® Guide Sixth Edition, will be able to answer practice test questions, correctly providing an average, aggregate score of at least 70%, and will demonstrate learning through group exercises, discussions, and case studies.

Crystal Reports 2016: Part 1

TOTAL DAYS: 2 | TOTAL HOURS: 13

Crystal Reports 2016: Part 1

Organizations use reporting tools to access data sources and generate customized reports. Crystal Reports® 2016 enhances report building and report processing techniques with a variety of features that add value to a presentation. In this course, you will create a basic report by connecting to a database and modifying the report’s presentation.

Information is critical to making sound business decisions. Data presented without any formatting or structure holds little or no meaning for interpretation. Crystal Reports 2016 helps you build advanced reports with ease, presenting complex information in an understandable way.

This course is the first part of a two-course series that covers the skills needed to gain a foundational understanding of Crystal Reports.
Crystal Reports 2016: Part 1 (this course)
Crystal Reports 2016: Part 2

Completion of this course will earn 1.15 CEUs.

Crystal Reports 2016: Part 2

TOTAL DAYS: 2 | TOTAL HOURS: 13

Crystal Reports 2016: Part 2

Until now, you have used Crystal Reports to build and modify reports. You want to use the advanced functionality of Crystal Reports to generate reports in the format you desire. In this course, you will create complex reports and data sources using the tools in Crystal Reports 2016. You will not only create more sophisticated reports including subreports and cross-tabs, but you will also increase the speed and efficiency of your reports by using SQL queries.

Even though you are familiar with Crystal Reports, you may take some time to study its various tools that enable you to generate reports with the desired data using advanced methods such as SQL querying. This way, you won’t be slowed down by large databases or databases with which you are unfamiliar. By creating sub-reports, crosstabs, and running totals, you will turn raw data into meaningful customized reports that will help your business run more smoothly. If you work with large databases, you may find yourself faced with performance issues. In this course, you will also learn to use tools that can increase the speed with which data is retrieved.

This course is the second part of a two-course series that covers the skills needed to gain a foundational understanding of Crystal Reports.
Crystal Reports 2016: Part 1
Crystal Reports 2016: Part 2 (this course)

Completion of this course will earn 1.15 CEUs.

Customer Service

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Customer Service

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.

Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.

Completion of this course will earn 0.575 CEUs.

DA-100T00 Analyzing Data with Power BI

TOTAL DAYS: 4 | TOTAL HOURS: 28

DA-100T00 Analyzing Data with Power BI

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Finally, this course will show how to build paginated reports within the Power BI service and publish them to a workspace for inclusion within Power BI.

Data Analysis & Visualization with Microsoft Excel (D.A.V.E.)

TOTAL DAYS: 2 | TOTAL HOURS: 13

Data Analysis & Visualization with Microsoft Excel (D.A.V.E.)

Technology and the data that it both collects and makes accessible is now interwoven with businesses and lives. The era of “big data” has exploded due to the rise of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantage.

Analyzing data to find issues, insights, and opportunities is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways.

Microsoft® Excel® is designed for this purpose. Excel can connect to a wide range of data sources, perform robust data analysis, and create diverse and robust data-backed visualizations to show insights and trends, and create reports. These capabilities enable people who use Excel for data analysis to turn data into thoughtful action.

Completion of this course will earn 1.15 CEUs.

Developing Yourself as a Leader

TOTAL DAYS: 1 | TOTAL HOURS: 6.5

Developing Yourself as a Leader

You have transitioned from an individual contributor to a manager, or as an individual contributor, you’ve acquired practical skills to enhance your leadership abilities.

When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. These strategies can increase your ability to effectively influence others and get results.

Completion of this course will earn 0.575 CEUs.