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| Upgrading to, Monitoring, and Troubleshooting Microsoft Exchange Server 2007 (MOC3938 + MOC5051, 5 days) |
| Course Number: MOC3938-MOC5051 |
| Category: Database & Collaboration Tools |
| Duration: 5.00 days |
Description
This five-day workshop combines material from two Microsoft Official Curriculum courses:
- Updating Your Skills from Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 SP1 (MOC3938)
- Monitoring and Troubleshooting Microsoft Exchange Server 2007 (MOC5051)
In the first part of this workshop, former Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 administrators will learn with the skills they need to manage a Microsoft Exchange Server 2007 infrastructure. By focusing on the new features and administrative tasks in Exchange Server 2007, students will learn skills that enable them to deploy and manage an Exchange Server 2007 environment.
In the second part of this workshop, students will learn how to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.
Target Audience
This course is for people who operate in medium to very large computing environments, using Exchange 2000 Server or Exchange Server 2003. The typical environments in which they work have the following characteristics:
- Supported users range from 200 to over 100,000.
- Multiple physical locations.
Typical products and technologies include Microsoft Windows 2000 or Windows 2003, Exchange 2000 Server or Exchange Server 2003, and network security products and technologies.
Objectives
After completing this course, students will be able to:
- Describe the new features of Exchange Server 2007.
- Plan and implement an Exchange Server 2007 deployment or upgrade.
- Administer Exchange Server 2007.
- Implement client-access services in Exchange Server 2007.
- Manage message routing in Exchange Server 2007.
- Configure Exchange Server 2007 messaging security for Internet e-mail.
- Implement Exchange Server 2007 messaging policies.
- Implement Exchange Server 2007 high availability and disaster recovery.
- Implement Exchange Server 2007 Unified Messaging.
- Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.
- Monitor and troubleshoot client performance and connectivity.
- Identify and resolve issues related to access of resources and messages.
- Monitor and troubleshoot mail flow.
- Monitor and troubleshoot Mailbox servers.
- Monitor and troubleshoot external and additional services.
- Identify trends in a messaging system.
Prerequisites
Before attending this course, students must have:
- Working experience with Exchange 2000 Server or Exchange Server 2003.
- Familiarity and experience with Windows or command-line scripting.
- Working experience with Windows Server 2003.
- Working experience with Active Directory directory services in Windows Server 2003.
- Working knowledge of networking, including TCP/IP and Domain Name System (DNS).
Outline
Days 1-3: Updating Your Skills from Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 SP1 (MOC3938)
- Module 1: Introducing Exchange Server 2007
- New Features in Exchange Server 2007
- Introducing the Exchange Server 2007 Deployment Architecture
- Discontinued and De-Emphasized Features
- Module 2: Deploying Exchange Server 2007
- Introduction to the Exchange Server 2007 Server Roles
- Installing Exchange Server 2007
- Upgrading to Exchange Server 2007
- Optional Lab: Deploying Exchange Server 2007
- Preparing for the Exchange Server 2007 Installation
- Installing Exchange Server 2007
- Verifying the Exchange Server 2007 Installation
- Module 3: Administering Exchange Server 2007
- Overview of Exchange Server 2007 Administration Tools
- Administering Exchange Server 2007 Mailbox Servers
- Managing Recipients in Exchange Server 2007
- Lab: Administering Exchange Server 2007
- Configuring the Mailbox Servers
- Configuring Recipients
- Performing Bulk Recipient Management Tasks
- Module 4: Implementing Client Access Services in Exchange Server 2007
- Implementing the Client Access Server Role
- Implementing New Client Features in Exchange Server 2007
- Implementing Outlook Web Access
- Implementing Mobile Messaging
- Lab: Implementing Client Access Services in Exchange Server 2007
- Configuring Outlook Web Access Settings
- Configuring Exchange ActiveSync Policies
- Module 5: Managing Message Routing in an Exchange Server 2007 Organization
- Understanding Message Routing in Exchange Server 2007
- Managing Message Routing
- Lab: Managing Message Routing in an Exchange Server 2007 Organization
- Configuring Message Routing for a Branch Office
- Troubleshooting Message Routing Between Sites
- Module 6: Securing Messages with Exchange Server 2007
- Implementing the Edge Transport Server Role
- Implementing Antivirus and Anti-Spam Features
- Configuring Security for Internet E-Mail
- Lab: Securing Messages with Exchange Server 2007
- Reviewing the Current Spam-Filtering Results
- Discussion: Modifying the Spam-Filtering Settings
- Modifying the Spam-Filtering Settings
- Module 7: Implementing Messaging Policies in Exchange Server 2007
- Introducing Messaging Policies
- Implementing Transport Rules
- Implementing Messaging Records Management
- Lab: Implementing Messaging Policies in Exchange Server 2007
- Implementing Transport and Journaling Rules
- Implementing Messaging Records Management
- Module 8: High Availability and Disaster Recovery in Exchange Server 2007
- Overview of High Availability in Exchange Server 2007
- Implementing High Availability in Exchange Server 2007
- Implementing Disaster Recovery in Exchange Server 2007
- Lab: High Availability and Disaster Recovery in Exchange Server 2007
- Configuring Windows Server 2003 Cluster Services
- Installing and Configuring Exchange Server 2007 Active and Passive Nodes
- Moving Exchange Server 2007 Clustered Mailbox Servers Between Cluster Nodes
- Module 9: Implementing Unified Messaging in Exchange Server 2007
- Telephony Overview
- Introducing Unified Messaging
- Installing and Configuring Unified Messaging
- Practice: Installing and Configuring Unified Messaging
- Install the Unified Messaging server role
- Create and configure a dial plan
- Create an IP Gateway
- Create a hunt group
- Create a Unified Messaging mailbox policy
- Enable a mailbox for Unified Messaging
- Create an Automated Attendant
Days 4-5: Monitoring and Troubleshooting Microsoft Exchange Server 2007 (MOC5051)
- Unit 1: Introduction to Exchange Server Monitoring and Troubleshooting
- Introduction to Microsoft Operations Manager
- Introduction to Troubleshooting Exchange Server 2007
- Demonstration: Using MOM to Monitor Exchange Servers
- Lab: Introduction to Exchange Server Monitoring and Troubleshooting
- Developing a Monitoring and Troubleshooting Process
- Unit 2: Monitoring and Troubleshooting Client Performance and Connectivity
- Tools for Monitoring Client Performance and Connectivity
- Process for Troubleshooting MAPI Clients
- Process for Troubleshooting Client Access Server Clients
- Lab: Monitoring and Troubleshooting Client Performance and Connectivity
- Monitoring Client Connectivity
- Troubleshooting AutoDiscover Issues
- Troubleshooting a Client Access Server Issue
- Unit 3: Troubleshooting Access to Resources and Messages
- How Public Folder Access Works
- How Calendaring Works
- Process for Troubleshooting Client Access Server Issues
- Lab: Troubleshooting Access to Messaging Contents
- Troubleshooting a Public Folder Access Issue
- Troubleshooting a Calendaring Issue
- Troubleshooting an Outlook Web Access Issue
- Unit 4: Monitoring and Troubleshooting Mail Flow
- Discussion: Tools for Monitoring Mail Flow
- Demonstration: Troubleshooting Message Transport Using Exchange Server 2007 Tools
- Process for Troubleshooting Internal Mail Flow
- Process for Troubleshooting External Mail Flow
- Lab: Monitoring and Troubleshooting Mail Flow
- Configuring MOM to Monitor Message Flow
- Troubleshooting Internet E-Mail Delivery
- Troubleshooting Spam Filtering
- Troubleshooting Outbound Internet E-mail Delivery
- Unit 5: Monitoring and Troubleshooting Mailbox Servers
- Tools for Monitoring and Troubleshooting Mailbox Servers
- Process for Troubleshooting Mailbox Servers
- Demonstration: Troubleshooting Mailbox Server Performance Issues
- Lab: Monitoring and Troubleshooting Mailbox Servers
- Configuring the monitoring of Mailbox servers
- Troubleshooting a Mailbox Logon Issue
- Troubleshooting a Hard Disk Failure
- Troubleshooting a Mailbox Database Mounting Issue
- Unit 6: Monitoring and Troubleshooting External and Additional Services
- Discussion: External and Additional Services Required by Exchange Server 2007
- External Services Required for Unified Messaging in Exchange Server 2007
- Monitoring External Services with MOM 2005
- Lab: Monitoring and Troubleshooting External and Additional Services
- Configuring the Monitoring of External Services
- Troubleshooting an External Services Dependency for Exchange Server 2007
- Discussion: Impact of External and Additional Services on Exchange Environments
- Unit 7: Identifying Trends in a Messaging System
- Tools for Identifying Trends in a Messaging System
- Exchange Server 2007 Management Pack MOM Reports
- Discussion: Information Required to Identify and Resolve Trends
- Lab: Identifying Trends in a Messaging System
- Evaluating Messaging Reports
- Recommending Configuration Changes