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| Course Details [choose new course] [printable version] |
| Sales Skills: Basic |
| Course Number: AP0334 |
| Category: Business Skills |
| Duration: 1.00 day |
Description
This 1-day course covers fundamentals of sales, developing a professional sales image and character, handling clients, and delivering sales presentations.
Objectives
Upon successful completion of this course, students will be able to:
- understand sales terms and the elements of selling.
- develop a professional sales image and character.
- locate clients, connect with clients, and identify solutions for your clients.
- create and deliver sales presentations, and handle objections.
Outline
- Sales Fundamentals
- The Sales Process
- Elements of Selling
- Understanding Sales Terms
- Your Professional Self
- Developing Your Character
- Managing Yourself
- Handling Clients
- Finding Your Clients
- Connecting With Your Clients
- Finding Solutions
- The Sales Presentation
- Anticipating Objections
- Creating a Sales Presentation
- Responding to Objections