Description
Companies of all sizes are finding an urgent new priority: keeping employees. This book takes the reader through the critical ideas of employee retention using what is called the Three Rs of Employee Retention -- Respect, Recognition, and Rewards -- as the basis for any program designed to keep people around.
Outline
- Part 1: Keeping Employees--and Keeping Them Satisfied
- The Importance of Retaining Employees
- Finding and Keeping Employees: The Challenges
- The Three Rs of Employee Retention
- Part 2: Respect
- The Essential Ingredient of a Hard-to-Leave Workplace
- Rule 1: Be Considerate
- Rule 2: Care About Employees as Individuals, Appreciating Their Unique Strengths
- Rule 3: Always Be Fair
- Rule 4: Trust Your Employees
- Rule 5: Be Worthy of Trust
- Rule 6: Involve Employees
- Rule 7: Make the Workplace Pleasant and Safe
- Summary: Reviewing the Rules of Respect
- Part 3: Recognition
- Redefining Recognition
- Acknowledging Employees
- Formal Acknowledgment
- Feedback Matters!
- Fostering Communication
- Acknowledging Workplace Transitions
- Enabling Professional Growth
- Evaluating Performance
- Summary: Recognition¿Mastering the Basics
- Part 4: Rewards
- Types of Rewards
- Fostering Retention Through Quality-of-Life Rewards
- Enriching the Workplace
- Creating a Fun Workplace
- Celebrating in the Workplace
- About Compensation
- Summary: Recognizing the Right Type of Reward
- Part 5: You Can Make a Great Place to Work!
- You Are the Key
- Getting Started Means Getting Feedback
- Making Your Game Plan
