| Dates for this class: | ||
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| Course Details [choose new course] [printable version] |
| Outlook 2003: Basic |
| Course Number: AP0139 |
| Category: Business & Office Applications |
| Duration: 1.00 day |
Description
This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, teaches the basic functions and features of Outlook 2003. Students will learn how to configure an e-mail account, read, create, and send messages, and work with file attachments. They'll also learn how to organize messages, set delivery options, print messages, set up a mail merge, work with contacts and tasks, use the Calendar, and manage their Outlook folders. This course is approved courseware for Microsoft Office Specialist certification.
Outline
- Unit 1: Getting started
- Topic A: The program window
- Topic B: Outlook Today
- Topic C: Getting help
- Unit 2: E-mail
- Topic A: E-mail accounts
- Topic B: E-mail messages
- Topic C: Handling messages
- Unit 3: E-mail management
- Topic A: Managing e-mail
- Topic B: Printing messages
- Topic C: Address books
- Unit 4: Contact management
- Topic A: Managing contacts
- Topic B: Categories
- Unit 5: Tasks
- Topic A: Working with tasks
- Topic B: Managing tasks
- Unit 6: Appointments and events
- Topic A: Creating and sending appointments
- Topic B: Categorizing appointments
- Topic C: Modifying appointments
- Topic D: Working with events
- Unit 7: Meeting requests and responses
- Topic A: Working with meeting requests
- Topic B: Responding to meeting requests
- Topic C: Handling meeting responses
- Topic D: Microsoft NetMeeting
- Unit 8: Customizing Outlook
- Topic A: Personal folders
- Topic B: Organizing folders
- Topic C: Signatures
- Topic D: Voting buttons
- Topic E: Interacting with the Internet
- Appendix A: Instant Messaging
- Topic A: Sending and receiving instant messages
- Appendix B: Microsoft Office Specialist exam objectives map
- Topic A: Comprehensive exam objectives