| Dates for this class: |
| No dates are available for this class. |
| Course Details [choose new course] [printable version] |
| Organizational Learning |
| Course Number: AP0321 |
| Category: Business Skills |
| Duration: 0.50 days |
Description
This ILT Series course teaches students about continued learning within organizations. Students will build a knowledge assessment team, perform a knowledge assessment, and a knowledge management system. Course activities also cover using management tools, identifying challenges of using technology, encouraging knowledge transfer through employee empowerment and incentives, addressing and overcoming transfer reluctance, defining the elements of a knowledge management system, and deploying and monitoring knowledge management systems. Students will also learn how to develop and conduct a pilot project, and identify the qualifications and characteristics of a knowledge management leader.
Outline
- Unit 1: Introduction to organizational learning
- Topic A: Organizational learning overview
- Topic B: Knowledge assessment
- Unit 2: Knowledge transfer
- Topic A: Knowledge transfer process
- Topic B: Transfer reluctance
- Topic C: Knowledge transfer technology
- Unit 3: Knowledge management systems
- Topic A: Knowledge Management system ion
- Topic B: System management
- Unit 4: System deployment
- Topic A: Pilot projects
- Topic B: Knowledge management leadership