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Managing Microsoft Systems Management Server (SMS) 2003 (MOC2596)
Course Number: MOC2596
Category: Networks & Operating Systems
Duration: 5.00 days
Description

This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure.

Target Audience

This course is intended for SMS Administrators who are responsible for configuring and managing one or more SMS sites and all supporting systems. They have one to three years of experience supporting multiple desktop and server computers running Microsoft Windows 2000 or Windows 2003 in medium to large enterprise organizations.

Prerequisites

Before attending this workshop, students must have:

  • Completed Course 2272, Implementing and Supporting Microsoft Windows XP Professional, or equivalent knowledge
  • Completed Course 2277, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services, or equivalent knowledge
  • System administrator–level working knowledge of:
    • Deployment, configuration, and troubleshooting for Windows-based personal computers
    • TCP/IP networking
    • SQL Server
    • Active Directory directory service
Objectives

At the end of the course, students will be able to:

  • Describe the features and infrastructure of Systems Management Server 2003 (SMS).
  • Configure a site system.
  • Deploy SMS clients.
  • Discover SMS resources.
  • Collect inventory and monitor software usage.
  • Query and report data.
  • Distribute software.
  • Implement Software Update Tools.
  • Use SMS Remote Tools for client support.
  • Perform site maintenance, backup, and recovery tasks.
Outline
  • Overview of Systems Management Server 2003
    • After completing this unit, students will be able to:
      • Describe the position of SMS in the Windows Server System.
      • Describe the features of SMS 2003 and how they provide change and configuration management.
      • Describe SMS site hierarchies.
      • Describe SMS site-to-site communication.
      • Describe the role of SMS site boundaries and roaming boundaries.
  • Exploring SMS Site Architecture
    • After completing this unit, students will be able to:
      • Describe the SMS site server and its components.
      • Use the SMS Administrator console and the SMS 2003 Toolkit 1.
      • Describe how SMS uses Active Directory.
      • Describe how SMS uses dependent technologies such as Internet Information Server (IIS), BITS, WMI, and MSI.
  • Preparing to Deploy the SMS Clients
    • After completing this unit, students will be able to:
      • Describe the Legacy Client and Advanced Client, how to determine which SMS client to use, and how the SMS client gets assigned to a site.
      • Describe resource discovery and the methods used to discover resources.
      • Explain the guidelines to configure, deploy, and troubleshoot the site systems used by SMS to support clients.
  • Deploying SMS Clients
    • After completing this unit, students will be able to:
      • Deploy the SMS Advanced Client.
      • Deploy the SMS Legacy Client.
      • Isolate problems that you might encounter during Advanced Client installation.
  • Collecting Inventory and Software Metering
    • After completing this unit, students will be able to:
      • Describe the inventory collection process.
      • Collect hardware and software inventory information.
      • Extend inventory collection.
      • Use the Software Metering Client Agent.
  • Querying and Reporting Data
    • After completing this unit, students will be able to:
      • Describe the architecture of data and status queries.
      • Create and run queries.
      • Configure and deploy a reporting point.
      • Configure and run reports.
      • Create and run dashboards.
  • Preparing an SMS Site for Software Distribution
    • After completing this unit, students will be able to:
      • Explain how SMS distributes software.
      • Explain how to manage distribution points.
      • Configure software distribution and the Advertised Program Client Agent.
  • Managing Software Distribution
    • After completing this unit, students will be able to:
      • Configure software distribution objects.
      • Create and configure collections.
      • Create and configure packages.
      • Create and configure advertisements.
      • Manage software installation at the client.
      • Monitor software distribution.
  • Implementing SMS Software Update Tools and Managing Update Deployment
    • After completing this unit, students will be able to:
      • Describe the SMS software update process.
      • Install the software update scanning tools.
      • Perform a software update inventory.
      • Deploy and verify software updates.
  • Using Remote Tools for Client Support
    • After completing this unit, students will be able to:
      • Describe the tools available for remote control of SMS clients.
      • Configure the Remote Tools Client Agent.
      • Use Remote Tools in troubleshooting.
  • Working with SMS Hierarchies
    • After completing this unit, students will be able to:
      • Describe the site hierarchy architecture.
      • Configure communication between SMS sites.
      • Install an SMS secondary site server.
      • Manage roaming clients in an SMS hierarchy.
  • Performing Site Maintenance, Backup, and Recovery Tasks
    • After completing this unit, students will be able to:
      • Perform site maintenance.
      • Perform an SMS site backup.
      • Recover an SMS site.