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| Course Details [choose new course] [printable version] |
| Conducting Meetings |
| Course Number: AP0293 |
| Category: Business Skills |
| Duration: 1.00 day |
Description
This course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.
Outline
- Unit 1: Fundamentals of conducting meetings
- Topic A: The purpose of meetings
- Topic B: Planning meetings
- Topic C: Participating in meetings
- Topic D: Closing meetings
- Unit 2: Managing meetings
- Topic A: The role of leaders
- Topic B: Decisions and ideas
- Topic C: Eliminating groupthink
- Unit 3: Conflicts, climates, and difficult personalities
- Topic A: Resolving conflicts
- Topic B: Meeting climates
- Unit 4: Communicating as meeting leaders
- Topic A: Communicating clearly
- Topic B: Using effective language
- Unit 5: Listening effectively and asking questions
- Topic A: Improving listening skills
- Topic B: Asking effective questions
- Unit 6: Communicating nonverbally
- Topic A: Nonverbal communication
- Topic B: Interpreting nonverbal communication