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Appraising Performance
Course Number: 88201
Category: Business Skills
Duration: 1.00 day
Description

Appraising Performance provides an overview of the basics of conducting performance appraisals. It provides guidelines and best practices for evaluating and improving the work performance of employees, thereby increasing quality and productivity.

Prerequisites

There are no prerequisites for this course.

Objectives
  • Establish performance expectations so that desired work results are achieved in accordance with the organization's values and quality standards.
  • Write a performance appraisal so that it reflects an objective evaluation of the individual's work performance.
  • Prepare for a performance appraisal discussion so that there are no barriers for an effective discussion.
  • Conduct a performance appraisal so that mutual understanding and cooperation is achieved and a realistic development plan to improve future performance is prepared.
  • Follow up on a performance appraisal so that future performance meets expectations.
Outline
  • Lesson 1: Establishing Performance Expectations
    • Topic 1A: Appraise Performance
    • Topic 1B: Manage Performance
    • Topic 1C: Establish Performance Expectations
  • Lesson 2: Writing a Performance Appraisal
    • Topic 2A: Avoid Common Performance Rating Errors
    • Topic 2B: Gather Appraisal Information
    • Topic 2C: Rate Performance
    • Topic 2D: Ensure Legal Compliance
  • Lesson 3: Preparing for the Appraisal Discussion
    • Topic 3A: Prepare the Individual
    • Topic 3B: Arrange the Logistics
    • Topic 3C: Prepare Yourself
  • Lesson 4: Conducting the Performance Appraisal Discussion
    • Topic 4A: Discuss Your Ratings and Comments
    • Topic 4B: Resolve Performance Problems
    • Topic 4C: Cope with Discussion Difficulties
    • Topic 4D: Plan for the Future
  • Lesson 5: Following Up
    • Topic 5A: Evaluate the Effectiveness of the Appraisal Discussion
    • Topic 5B: Communicate Frequently
    • Topic 5C: Provide Ongoing Feedback and Coaching
  • Appendix A: Works Cited